Home emergency cover: 0800 195 20 33

Proficient, Honest and Reliable!

That's what HomeCall+ promises our tradespeople will be. We are committed to providing service of the very best quality and a huge part of this is providing the right people for the job.

You can rest assured that we only use professionals who are highly trained and who adhere to our very rigorous standards and comply with strict conditions of service. That's how we can guarantee every job they do for you!

Service Standards

HomeCall+ ensures the tradespeople registered with us and who undertake work relating to our policies pass a series of stringent checks:

  • Fully qualified with relevant trade body
  • Experienced
  • Clean record
  • Fully insured with high level of cover
  • Up-to-date Health & Safety policy in place
  • Personal assessment by a HomeCall+ director

In addition, we demand that our tradespeople:

  • Adhere to our stringent service level agreements
  • Conform to our rigorous written standards
  • Work in full consideration of our key performance indicators

So, you can be sure that HomeCall+ tradepeople are proficient, honest and reliable!

Feedback

We always welcome feedback from our customers about the level of work and service our tradespeople attain.

Phone: 0800 195 20 33

National Coverage

Over 6,500 operatives
24 hours per day
365 days per year

Skills covered:

Plumbing
Drains & Sewers
Gas
Electrical
Roofing
Glazing
Pest Control
Joinery
Locks

Our Targets are to:

Customer contact within 60 minutes
Be on site within 2 hours for emergencies (depending on claim type)
Monitor job acceptance rates