Here are some of the things our lovely HomeCall customers have said about us.
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Mr B from Gwent – Evergreen heating cover |
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I and my wife are disabled and need constant heat throughout the winter months. Imagine our distress when our boiler stopped working. I called HomeCall+ and they were able to send an engineer to my house within the stated timeframe. They then proceeded to repair my boiler and I was warm within minutes of the engineers visit. I felt my experience was helpful, efficient and thank all the advisors who assisted us through this difficult time. Thank you! |
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Mrs P from Chesterfield – Evergreen heating cover |
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I would like to bring to your attention how efficient and courteous HomeCall+ staff is in any stressful situation. All the chasing of things were done within the time frame quoted and call backs are done as promised. They always go above and beyond what I would have expected from them. Without HomeCall's help I don't think there is any way I could have had my boiler fixed as quick as it was. I am very grateful to them and would like you to know what I think. |
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Mr I from Surrey – Rainbow emergency cover |
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I wish to inform you all how happy I am with HomeCall+ policy and every time I call I have a good experience with the Customer Services Team and their willingness to help
I would like to thank all staff for their pleasantness shown when dealing with my query. |
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Mr S from Kidderminster – Evergreen heating cover |
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Polite and helpful staff. Previous insurer let me down, however when I called to make a claim it was dealt with effectively. The engineers used were also helpful and efficient and returned to repair my boiler. |
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Mr M from Surrey – Rainbow emergency cover |
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I am really happy with the service and highly recommend the staff and services offered. This policy is exactly what I need and know I do not need to get involved with the claim as the tenant can report direct to HomeCall+. |
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Mrs S from Reading – Rainbow emergency cover |
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I was pleasantly surprised with my recent contact to HomeCall+. My query was dealt with by professionals and did not make a big deal of my claim. They dealt with the query in a fast and efficient manner and a follow up call was done to ensure my repair had been carried out and to an acceptable standard – my expectations were excelled. |
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Mr S from Kent – Evergreen heating cover |
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I had a boiler breakdown and was very happy with the service and also really impressed with how friendly and knowledgeable the engineer was |
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Mrs DS from Roxburghshire – Rainbow emergency cover |
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I had a fault on my boiler which was causing me to have no hot water and heating. I thought the service HomeCall+ provided was excellent and was pleased with how efficiently the problem was resolved. |
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Mrs T from London – Rainbow emergency cover |
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I had a boiler breakdown - the overall response was EXCELLENT – HomeCall+ and the engineers were professional throughout and always kept us informed with the claim made - I would recommend the engineer again, they were very clean and tidy! |
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Mr M from Lancashire – Landlord Rainbow emergency cover |
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My tenant made a claim for a leak – overall the claim was EXCELLENT - very efficient, very fast service! |
At HomeCall+ we always welcome feedback from our members and your comments are extremely valuable to us. If you would like to share with us your experiences of our service please fill in the form below. Please complete all fields marked*
